These terms govern every service Nexus Connection provides. Please read them carefully — they form a binding agreement between you and us.
Legal entity: Nexus Connection LLC, a limited liability company organised under the laws of the State of Wyoming, United States.
Registered office: c/o Registered Agents Inc., 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Email: contact@nexusconnection-llc.com
WhatsApp: +1 (307) 303-6187
Website: nexusconnection-llc.com
In these Terms, "we", "us", "our" and "Nexus Connection" refer to the entity above. "You", "your" and "Client" refer to the individual or organisation purchasing our services. "Agreement" means these Terms together with the quote or proposal you have accepted.
These Terms apply to every quote, proposal, order and service we provide. By accepting a quote, signing a proposal, paying an invoice or instructing us to begin work, you confirm that you have read, understood and agreed to these Terms.
If you are entering into this Agreement on behalf of a company or other organisation, you confirm that you have the authority to bind that organisation, and "you" refers to that organisation.
Any terms you propose that conflict with these Terms — including terms printed on your own purchase orders — do not apply unless we have agreed to them in writing.
We provide digital services which may include, without limitation:
The precise scope of what we will deliver to you is set out in your accepted quote or proposal. Anything not expressly described there falls outside the scope and may be quoted separately.
Quotes are valid for thirty (30) days from the date of issue unless stated otherwise, and are based on the information you provide us. If that information proves incomplete or inaccurate, we may revise the quote before starting work.
A binding contract is formed when you accept a quote in writing — including by email — or when you pay a deposit or invoice relating to it.
For one-off projects, unless the quote states otherwise, a deposit of fifty percent (50%) of the total fee is payable before work begins, and the balance is payable on delivery. We are not obliged to start work before the deposit has cleared.
For store management, marketing retainers and other ongoing services, fees are payable monthly in advance. The first payment is due before the service period begins, and subsequent payments on the same day of each following month.
Unless stated otherwise, invoices are payable within fourteen (14) days of issue. All fees are exclusive of any applicable taxes, duties or bank charges, which are your responsibility.
Fees do not include amounts payable to third parties — advertising budgets, platform subscriptions, domain names, hosting, premium themes, plugins, stock imagery, payment processing fees or similar. Those remain your responsibility and are billed to you directly by the relevant provider unless we have expressly agreed otherwise in writing.
If an invoice remains unpaid after its due date, we may charge interest at one and a half percent (1.5%) per month on the outstanding amount, or the maximum permitted by applicable law if lower. We may also suspend all services, including ongoing store management, until payment is received. We will give you reasonable notice before suspending a service.
Our ability to deliver depends on your cooperation. You agree to:
Delays caused by late or incomplete input from you may push back delivery dates and, where they cause us material additional work, may lead to additional charges quoted in advance.
Each quote specifies the number of revision rounds included. Additional revisions, or changes that alter the agreed scope, will be quoted separately before we carry them out.
Unless the quote provides otherwise, deliverables are deemed accepted if you do not raise written objections within seven (7) days of delivery. Continued commercial use of a deliverable also constitutes acceptance.
Any dates we give are good-faith estimates rather than guarantees, unless a quote expressly identifies a date as a firm deadline. We are not liable for delays caused by your late input, by third-party providers, or by circumstances beyond our reasonable control.
Upon full payment of all sums due, we assign to you the rights in the final deliverables created specifically for you under the relevant quote.
We retain ownership of our pre-existing materials, tools, methods, frameworks, templates and know-how, including anything developed independently of your project. Where such materials are embedded in a deliverable, we grant you a perpetual, worldwide, non-exclusive licence to use them as part of that deliverable.
Third-party components — themes, plugins, fonts, stock media, libraries — remain subject to their own licences, which you are responsible for maintaining.
Unless you tell us otherwise in writing, we may reference your project and display non-confidential extracts of the work in our portfolio and marketing materials.
Our services frequently involve third-party platforms such as Shopify, advertising networks, payment processors, hosting providers and analytics tools. Those platforms are operated independently of us and governed by their own terms, which you are responsible for accepting and complying with.
We are not responsible for the availability, performance, pricing changes, policy changes, account suspensions or data practices of any third-party platform. Where a platform suspends or restricts your account, we will assist you in good faith, but we cannot guarantee any particular outcome.
Each party may receive confidential information belonging to the other, including business plans, financial data, supplier details, customer data and credentials. Each party agrees to keep such information confidential, to use it solely for the purposes of this Agreement, and not to disclose it to third parties except to employees, contractors or advisers who need it and who are bound by equivalent obligations.
These obligations do not apply to information which is or becomes public through no fault of the receiving party, was already lawfully known to it, or must be disclosed by law.
These obligations survive for three (3) years after this Agreement ends.
Where we process personal data on your behalf — for example customer records within a store we manage — we act on your instructions and implement reasonable technical and organisational measures to protect that data.
You remain responsible for the lawfulness of the data you collect, for informing your own customers, and for having a valid basis to process their data. Where required by applicable law, the parties will enter into a separate data processing agreement.
Personal data you submit through the contact form on this website — your name, email address and the content of your message — is used solely to respond to your enquiry and to manage our commercial relationship with you. It is transmitted through a third-party form service and is not sold or shared for marketing purposes. You may ask us at any time to access, correct or delete this data by writing to the contact address below.
We commit to performing our services with reasonable skill and care, in accordance with professional standards.
We do not and cannot guarantee any particular commercial outcome. This includes, without limitation, sales volumes, revenue, profit, conversion rates, search engine rankings, advertising performance, traffic levels, follower growth or return on advertising spend. These depend on many factors outside our control, including your products, pricing, market conditions and the policies of third-party platforms.
Any figures, forecasts or examples we share are illustrative only and do not constitute a promise or warranty of results.
Except as expressly stated in these Terms, and to the fullest extent permitted by applicable law, our services and deliverables are provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title or non-infringement.
We do not warrant that any deliverable will be uninterrupted, error-free, or free from vulnerabilities, nor that it will be compatible with every future version of every third-party platform.
Nothing in these Terms excludes or limits any liability which cannot lawfully be excluded or limited, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence.
To the fullest extent permitted by applicable law, neither party is liable to the other for any indirect, incidental, special, consequential, exemplary or punitive damages, nor for loss of profits, loss of revenue, loss of business, loss of goodwill, loss of anticipated savings or loss or corruption of data, however caused and regardless of the theory of liability.
To the fullest extent permitted by applicable law, our total aggregate liability arising out of or in connection with this Agreement is limited to the total amount of fees you actually paid us for the specific service giving rise to the claim during the twelve (12) months preceding the event that gave rise to the claim.
These limitations apply even if a limited remedy is found to have failed of its essential purpose.
You agree to indemnify and hold us harmless from any claim, demand, loss, liability, damage, cost or expense (including reasonable legal fees) brought by a third party and arising from: the products or services you sell; content, materials or instructions you supply to us; your breach of these Terms; or your violation of any applicable law or third-party right.
Project engagements end when the agreed deliverables have been provided and paid for.
Recurring services continue month to month until terminated. Either party may terminate a recurring service by giving thirty (30) days' written notice, effective at the end of the then-current billing period. Fees already paid for the current period are not refundable, and we will continue to perform the service until the period ends.
Either party may terminate this Agreement immediately on written notice if the other party commits a material breach and fails to remedy it within fifteen (15) days of being notified, or becomes insolvent or subject to insolvency proceedings.
On termination, you must pay for all work performed and all expenses committed up to the effective date. On request and once all sums are settled, we will hand over the deliverables, credentials and materials belonging to you.
This section applies only where you are a consumer, meaning an individual acting outside your trade, business, craft or profession, and only where mandatory consumer protection law grants you the rights described.
Where such law grants you a right to withdraw from a distance contract within a stated period — for instance fourteen (14) days under European Union law — you may exercise that right by informing us in writing at the contact address above before the period expires.
If you ask us to begin performing the services during that withdrawal period, you acknowledge that you must pay for the services actually provided up to the moment you withdraw, in proportion to the whole contract. Where the services have been fully performed during that period with your prior express consent and your acknowledgement that you would lose your right of withdrawal, that right is lost.
Nothing in these Terms affects any mandatory statutory right you have as a consumer under the law of your country of residence, and no provision of these Terms is intended to deprive you of the protection of those provisions.
Neither party is liable for failure or delay in performing its obligations, other than payment obligations, where that failure or delay results from circumstances beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, epidemics, governmental action, labour disputes, power or internet failures, or failures of third-party platforms.
We provide our services as an independent contractor. Nothing in this Agreement creates a partnership, joint venture, agency or employment relationship between the parties.
We may engage subcontractors to perform parts of the services. We remain responsible to you for work performed by them.
You may not assign or transfer this Agreement without our prior written consent. We may assign it in connection with a merger, acquisition or sale of substantially all of our assets.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be replaced by a valid one reflecting the original intent as closely as possible.
A failure to enforce any provision of these Terms is not a waiver of the right to enforce it later.
These Terms, together with the accepted quote or proposal, constitute the entire agreement between the parties on their subject matter and supersede all prior discussions and representations.
Notices under this Agreement must be given in writing and may be sent by email to the addresses the parties use for their ordinary correspondence.
We may update these Terms from time to time. The version in force at the moment you accept a quote governs that engagement. For recurring services, we will give at least thirty (30) days' notice of any material change, which will take effect at the start of the next billing period. If you do not accept the change, you may terminate the recurring service before it takes effect.
This Agreement is governed by the laws of the State of Wyoming, United States, without regard to its conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
The parties will attempt in good faith to resolve any dispute amicably before starting proceedings. Failing resolution within thirty (30) days, the parties submit to the exclusive jurisdiction of the state and federal courts located in the State of Wyoming.
Where you are a consumer protected by mandatory law in your country of residence, this section does not deprive you of the protection of that law, nor of your right to bring proceedings before the courts of your place of residence where that law so provides.
Questions about these Terms can be sent to contact@nexusconnection-llc.com or via WhatsApp on +1 (307) 303-6187. We aim to reply within two business days.
Formal notices under clause 20.7 must be sent by email, not by messaging application.